Play Smart, Stay in Control

ace58 Responsible Gaming

Entertainment is best enjoyed when it stays fun. ace58 is committed to giving every Philippine player the tools, information, and support needed to keep gaming a positive experience — always on your own terms.

Available to all registered members in the Philippines  ·  18+ only

Tools That Put You in the Driver's Seat

ace58 gives every Philippine player a practical set of controls — use them any time, directly from your account settings.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you deposit. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period so the change is always deliberate.

Session Time Limits

Choose how long each gaming session can last before you receive an automatic reminder. When your chosen time is up, a clear on-screen alert lets you decide whether to continue or log out. Regular session checks help you stay aware of how long you have been playing and keep entertainment in perspective.

Take a Break

Need a short pause? Apply a time-out of 24 hours, 7 days, or 30 days. During a time-out your account is temporarily suspended — you cannot log in, deposit, or place bets. This is a quick, reversible way to step back and reset without permanently closing your account.

Self-Exclusion

For a longer break, self-exclusion lets you block access to your ace58 account for a minimum of six months or permanently. During this period all marketing communications are also stopped. To request self-exclusion, contact our support team directly — the restriction is applied promptly and cannot be reversed until the chosen period ends.

Know the Signs — Stay Ahead

Gaming should always feel like entertainment, not an obligation. If you notice that playing is starting to affect your finances, relationships, or daily routine, it may be time to take a step back and reassess. ace58 encourages all Philippine players to check in with themselves regularly and use the available tools before small concerns become bigger ones.

Common warning signs include chasing losses, spending more than you planned, feeling anxious when not playing, or hiding your gaming activity from people close to you. None of these mean you are beyond help — they simply mean it is a good time to use one of the controls above or to speak with a professional. Recognising the signs early is the most effective form of protection.

  • Chasing losses

    Trying to win back money you have already lost is one of the clearest indicators that gaming has shifted from fun to harmful. Set a loss limit and stick to it.

  • Spending beyond your means

    Only ever play with money set aside for entertainment — never with funds needed for rent, bills, food, or other essentials. A deposit limit is the simplest safeguard.

  • Impact on relationships

    If gaming is causing tension with family or friends, or if you find yourself being secretive about how much time or money you spend, these are important signals worth taking seriously.

Quick Self-Check

Ask yourself these questions honestly. If you answer "yes" to two or more, consider using one of the responsible gaming tools or reaching out for support.

  1. Do I spend more than I originally planned when I start a session?
  2. Have I borrowed money or sold items to fund my gaming?
  3. Do I feel restless or irritable when I try to cut down or stop?
  4. Have I missed work, school, or family commitments because of gaming?
  5. Do I return to gaming to relieve stress, anxiety, or low mood?
  6. Have I tried to hide the amount of time or money I spend on gaming?

Support Resources in the Philippines

If you or someone you know needs help, these organisations provide free, confidential support to people in the Philippines:

  • National Center for Mental Health (NCMH) — 24-hour crisis hotline available nationwide
  • In Touch Community Services — counselling and mental health referrals
  • ace58 Support Team — available 24/7 to help you activate any responsible gaming tool or discuss your options; visit our FAQ page for quick guidance

Your Wellbeing Comes First

ace58 is here to make sure every session stays enjoyable. If you have questions about any of the tools above, our support team is ready to help — or browse the FAQ page for instant answers. Ready to play responsibly? Log in to your account and review your current limits today.

Log In to Your Account Visit the FAQ