ace58 Privacy Policy

When you register for an ace58 account, we collect the personal details you submit, including your full name, date of birth, email address, mobile number, and preferred payment information. This information is required to create and verify your account, process deposits and withdrawals in Philippine pesos, and comply with applicable Philippine regulations. We may also ask for a government-issued ID or other identity documents as part of our Know Your Customer (KYC) process. Providing accurate information is a condition of using the platform, and submitting false details may result in account suspension. All data you submit is encrypted in transit and stored securely on protected servers.

We automatically collect certain technical data when you access ace58, including your IP address, device type, browser version, operating system, and session timestamps. This data helps us maintain platform security, detect suspicious activity, and improve the overall experience for Philippine players. We also record your betting history, game interactions, and transaction logs to resolve disputes, calculate bonuses, and meet our regulatory reporting obligations. This activity data is retained for the period required by applicable law and is not shared with third parties for marketing purposes. You can request a summary of your activity data at any time by contacting our support team.

ace58 uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyse how players navigate the platform. Essential cookies are required for the site to function correctly and cannot be disabled. Optional analytics cookies help us understand which features are most useful so we can continue improving the experience. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect platform functionality. We do not use cookies to serve third-party advertising or to track your activity on other websites. Our cookies are session-based or expire within a reasonable timeframe, and no personally identifiable information is stored within them beyond what is strictly necessary.

ace58 does not sell your personal data to any third party under any circumstances. We may share limited information with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and fraud prevention services — all of whom are contractually bound to handle your data securely and only for the specific purpose authorised. We may also disclose information to Philippine regulatory authorities or law enforcement agencies when required by law or when we have a good-faith belief that disclosure is necessary to protect the rights, property, or safety of our members or the public. Any third-party partners we work with are required to maintain data protection standards consistent with applicable Philippine law. We will never share your data with advertisers or unrelated commercial entities.

We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. All data transmitted between your device and ace58 is encrypted using secure protocols, and sensitive account information is stored using strong encryption at rest. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff handling member data are trained in data protection best practices. We conduct regular security reviews and vulnerability assessments to ensure our systems remain robust against emerging threats. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with applicable legal requirements.

As a registered member in the Philippines, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete your data where there is no legitimate reason for us to continue holding it. You may also request that we restrict how we process your data in certain circumstances, or object to processing carried out on the basis of our legitimate interests. To exercise any of these rights, please contact our support team directly — we aim to respond to all data requests within 30 days. Please note that some data may need to be retained for legal or regulatory compliance purposes even after an account is closed. For full details on your rights under Philippine data protection law, we recommend consulting the National Privacy Commission's official guidance.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by Philippine law and our regulatory obligations. Transaction records and identity verification documents may be kept for a minimum of five years following account closure to satisfy anti-money laundering requirements. When data is no longer needed, it is securely deleted or anonymised so it can no longer be linked to you. This Privacy Policy may be updated from time to time to reflect changes in our practices or applicable law; the revised version will always be published on this page with an updated effective date. Continued use of ace58 after any changes are posted constitutes your acceptance of the updated policy. If you have questions about how your data is handled, our FAQ page covers the most common queries.